How to get started?
To create a project, simply sign up through this page http://www.novasyslabs.com/pricing/. Choose an offer and get a 30 day trial period, no credit card required. Once your trial period expires, if you wish to continue using your project, you need to subscribe.
Why a subscription?
Novasyslabs is an online service which allows you to create your app, publish content regularly, maintain your app beyond its publication and interact with your users. This technology is hosted on our servers and is enriched with new features daily. You benefit from these innovations automatically, as long as you have a subscription.
Can I change subscriptions?
Yes, you may switch subscriptions. You have the option to modify the billing periodicity (monthly or yearly). You can also upgrade or downgrade your subscription.
Which payment methods are accepted?
We accept payment through Credit Card (Visa, MasterCard, American Express) or via PayPal. Other payment methods might be made available, for yearly subscriptions only.
What happens when my trial period is over?
At the end of your 30 day trial period, your project will be automatically deactivated. If you wish to continue using it you will be prompted to choose the subscription which best suits your project.
If you do not wish to continue using the service, you have nothing further to do. After a short period of time, your project will be permanently deleted.
App Store submission
The iOS version of your application is built and published by us, under your own developer account. In order to make sure your project complies with the App Store guidelines, our team will carry out a thorough assessment of it before getting started with the submission process. This step, which is mandatory before any submission to the App Store, implies manual, human intervention, and is therefore billed at $290 for 4 submissions (initial submission + 3 updates). We are committed to completing this assessment process within 72 business hours.
What happens if I cancel my subscription?
When and if you cancel your subscription to Novasyslabs, your app will no longer function. To reactivate it, you simply need to resubscribe. As long as you have a history of at least 1 month paid subscription, your project will be stored for the duration of one year, beyond which it will be permanently deleted.
Are there additional costs involved?
To submit applications to the App Store and Google Play, you'll have to register as a developer directly through Apple ($99/year or $299/year for the Apple Developer Enterprise Program) and Google ($25/lifetime). Novasyslabs charges a review fee for each iOS submission to the App Store ($290 for the initial submission + 3 updates).
How many apps can I create with one subscription?
1 subscription = 1 project
Depending on the subscription you've chosen, you may be able to publish your project on several platforms (web, iOS, Android). If you would like to create several projects, you should consider the Reseller offer, which allows you to create an unlimited number of web and native Android apps for $200/month.
What happens if you reach the push notification limit?
If you have a Full or Advanced subscription you are allowed to purchase extra push notifications at the cost of $0,05 per 1000 push. Remember that messages sent with Beacons or Geofencing do not fall under the quota of push notifications, only the manual and automatic push do. The extra push notifications that you purchase can be carried over from one month to the next until you use them up.